All orders are shipping within 1 business day. Orders are shipped via USPS First Class, Priority mail and Priority Express mail depending on the service requested.

We do not ship to the following states, cities and counties in the US where Kratom is banned: Alabama, Arkansas, Indiana, Rhode Island, Tennessee, Vermont, Wisconsin. Sarasota County, Union County, Denver, San Diego.  We do not ship the products outside of US

You are able to exchange goods or return for a refund within 30 days of purchase. To process an exchange or return please email us at info@usabotanicals.net, please make sure to include all your order details including the order number.